Privacy Policy

1. Information We Collect

• Information you provide directly: name, email address, phone number, company name, project details, consultation requests, form messages, and toolkit or resource requests.
• Business and project information: workflow details, operational context, process documents, implementation requirements, meeting notes, and other materials you choose to share during an assessment, pilot, or consulting engagement.
• Website and analytics information: pages viewed, browser and device information, approximate location, referral source, interactions with pages or forms, and similar usage data.
• Communications information: emails, replies, scheduling details, and other information exchanged when you contact or work with us.
• Payment and billing information: if you purchase services, payment details may be processed by third-party payment providers or invoicing tools. We do not intentionally store full payment card details on our website.

2. How We Use Information

• To provide, maintain, and improve our Services.
• To respond to inquiries, send requested resources, schedule consultations, and deliver client work.
• To communicate updates, insights, educational materials, and relevant opportunities.
• To analyze website traffic, form performance, content engagement, and service reliability.
• To protect our website, prevent abuse, troubleshoot errors, and maintain security.
• To comply with applicable laws and protect AIBX and our clients.

3. AI and Client Data Handling

AIBX helps clients design and implement practical AI workflows. When AI, automation, productivity, or cloud tools are used during an engagement, client-provided information may be processed as needed to create deliverables, workflows, documentation, analysis, or implementation support. We limit access to people and providers who need the information to perform the work.

We do not intentionally submit client confidential information for public model training unless the client explicitly permits it. Clients should not provide regulated, highly sensitive, or legally restricted information unless the applicable engagement agreement, data processing terms, or written instructions allow that information to be used for the work.

4. Cookies & Analytics

We use cookies and similar technologies to operate the website, measure performance, understand visitor behavior, and improve our content and Services. Our website uses Google Analytics, which may collect information such as pages viewed, browser type, device information, approximate location, referral source, and interactions with forms or pages.

You can disable cookies through your browser settings. Some features may not function properly if cookies are disabled. You can also learn more about how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites.

5. Data Sharing

We do not sell personal information. We may share limited information with service providers and vendors who help us operate the website, deliver email, provide analytics, schedule meetings, process payments, host infrastructure, support client work, or maintain business operations. We may also disclose information when required by law, to protect rights and security, or in connection with a business transaction.

6. Data Retention

We retain information for as long as reasonably necessary to provide the Services, respond to inquiries, support client engagements, maintain business records, comply with legal obligations, resolve disputes, and protect our rights. Retention periods may vary depending on the type of information and the context in which it was collected.

7. Security

We use reasonable technical, administrative, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or loss. However, no online system or transmission method is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also opt out of marketing communications at any time. To make a request, contact us at contact@aibx.ai. We may need to verify your request before responding.

9. Email Communications

If you request a toolkit, submit a form, book a consultation, or otherwise contact us, we may use your email address to respond, send requested materials, follow up about your inquiry, and share relevant AIBX updates or educational resources. You may unsubscribe from marketing emails or ask us to stop non-essential communications.

10. Children's Privacy

Our Services are intended for business and general adult audiences. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

11. International Visitors

AIBX is based in the United States. If you access the Services from outside the United States, your information may be processed in the United States or other locations where our service providers operate. These locations may have data protection laws that differ from those in your jurisdiction.

12. Third-Party Links and Services

Our website and resources may link to third-party websites, tools, platforms, or services. Their privacy practices are governed by their own policies, and we are not responsible for their content, availability, or privacy practices.

13. Policy Updates

We may update this Privacy Policy periodically. The "Last updated" date above reflects the latest version.

14. Contact Us

For privacy-related questions, contact us at contact@aibx.ai.